Owners
Owners
J-Ray Property Services
It is our desire as professional property managers to make your investment as profitable as possible and to protect your pride of ownership.
We would consider it an honor to be given the opportunity to discuss our services in detail with you and show you how your property will be managed by J-Ray Property Services.
Please call:
Ray Bobo
(817) 235-8988
Management Services
- Provide an estimate of rental value by completing a Market Analysis.
- Market the property on MLS and other syndicated websites such as Zillow, etc.
- Thoroughly screen all prospective tenants.
- Complete lease documents compliant with the Texas Real Estate Commission.
- Act as a liaison between the tenant and owner.
- Obtain bids and notify our clients prior to any excessive repairs.
- Ensure required maintenance is done in a timely manner.
- Provide detailed monthly statements accounting for all income and disbursements.
- Provide yearly reports and tax forms.
- Perform yearly inspections to ensure the tenant is maintaining the property before renewing the lease.
- Complete a Market Analysis to determine a renewal rate and handle all necessary forms associated with extending the lease.
- Disburse tenant deposit refunds and supply required documentation.
Owner Statements Available Online
Did you know that you can access your owner statements and financial reports online?
Benefits
- Concise statements covering the performance of your property for the previous month
- All data on your property is stored in a state-of-the-art data center
- Access information about your property 24/7
- Access information about your property from anywhere with an internet connection
How it works:
In order to keep your financials secure, we use a state of the art portal system that communicates with your email. Each time you wish to view your statements, you must visit the portal and enter in your email address.
FAQs
Q: Why do I need a professional to manage my property?
As a property owner who has been managing your properties yourself, you have dedicated countless hours in the upkeep of your property. From finding qualified tenants to dealing with maintenance issues, managing your investment properties can be quite demanding. If you are ready to reclaim some of your free time, pass the reins to us and rest assured knowing your property is in good hands.
Q: How do you find qualified tenants?
First, we create detailed and attractive rental listing ads that draw viewers in. We post these to a number of websites so as not to miss out on any potential tenants. We run thorough background checks to make sure only the most qualified tenants move into your property. Our effective marketing and leasing strategies result in fewer vacancies and lower tenant turnover rates.
Q: Where do you advertise rental property?
We post on to the following Web sites:
- Zillow
- Trulia
- Apartments.com
- HotPads
- Realtor.com
- Redfin
- Zumper
- plus 22 other rental sites
Q: How do you screen applicants?
Our detailed and extensive screening reports draw an applicant’s credit, eviction and criminal history. We dig further by interviewing potential tenants and checking previous landlord references. We also verify their employment, income and financial history.
Q: How do you collect rent?
We use advanced property management software that also allows tenants to pay their rent online. Electronic payments drastically reduce the rental payment turnaround time, which means you can collect your funds quicker.
Q: How do I receive financial statements and reports?
Owner statements are available online in your personal Owner Portal, which you have access to 24/7. The statements are easy to read and provide you with an overview of your property’s cash-related transactions. Additional reports are available upon request.
Q: How do I receive monthly rent payments?
We can send you your check by mail or use electronic payments (ACH) to deposit monthly rent directly into your bank account.
Q: How do I access my Owner Portal?
- You can access your portal at any time at PropertyManagementDatabase.appfolio.com/portal.
- On the Owner Portal link request page, enter your email address and click the Send Access Email button.
- Go to your email program and open the email from your property management company. Click on the link in this email, and a new page will open displaying your owner reports.
Q: Do I have to request and receive a new email every time I want to go into the Owner Portal?
Yes, the system is set up to use emailed links to access the Owner Portal. Please enter your email address and then go to your email program and click the link in the notification email any time you wish to access the Owner Portal.
Q: I entered my email address and clicked Send Access Email, but haven’t received my email. What do I do?
- Check to ensure you are using the correct email address. It must be same one you have on file with your property management company.
- Check your spam or junk folder to ensure it was not incorrectly filed by your email program.
Q: How do you maintain my property?
We provide yearly property inspections and take measures to assure your property is always in tiptop shape. Our maintenance team is available to respond to tenant maintenance issues so you don’t have to worry about being bothered with these issues.
Our Technology Advantage
We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio
Property Manager. Some of the benefits that we are able to pass on to you:
We can respond faster and provide better service to both owners and tenants.
We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.
Monthly statements can be delivered to your email inbox, saving time and paper.
The statements are easy to read and provide you with a quick snapshot of your property details for the past month.
We address property maintenance issues faster.
We can create electronic work orders and communicate with vendors so we quickly solve issues.
You will be paid faster and more securely.
We are able to use electronic payments (ACH) to deposit funds directly into your bank account.
We can more effectively market your properties to fill vacancies sooner.
We can quickly and professionally advertise your properties on our Web site, Craigslist, and other Web sites.
Contact Us
J-Ray Property Services, LLC
PO Box 542575
Grand Prairie, TX 75054
Hours
Monday - Friday: 9:00am - 5:00pm
